Returns & Refunds
We offer a 30-day return policy on all products. If you are not satisfied with your purchase, you can return it within 30 days of receiving it, provided that the item is unused and in its original condition. You must retain the receipt or proof of purchase.
To start a return, please contact us at [your email] with your order number and a photo of the item. We will review your request and provide you with the return shipping details.
In some cases, we may cover the return shipping costs. However, if the return is not due to a defect or an error on our part, the customer may be responsible for the return shipping fees.
Once we receive and inspect your returned item, we will process the refund. It may take 5-10 business days for the refunded amount to reflect in your bank account or credit card statement.
Yes, we offer exchanges if the item is available. Please mention your preference for an exchange when contacting us.
If you receive a damaged or incorrect item, please contact us immediately with a photo of the item and your order number. We will process your request and either send the correct item or issue a full refund, depending on the situation.