CUSTOMER SUPPORT

we are here to help you
Do I need to create an account to place an order?

No, you can place an order as a guest. However, creating an account makes it easier to track your orders and access your purchase history.

How do I place an order?

Simply choose your preferred design, size, and color, add it to your cart, and proceed to checkout. You'll receive an email confirmation with your order details.

How are the products printed?

We operate on a Print-on-Demand model, meaning each product is printed especially for you once the order is placed. This helps reduce waste and ensures a unique product.

 How long does it take to process and ship my order?

Orders typically take 2 to 7 business days to be processed. Shipping times vary based on your location. You will receive a tracking number once your order has been shipped.

What payment methods do you accept?

We accept multiple payment methods, including credit/debit cards, PayPal, and other local payment options depending on your country. All transactions are secure and encrypted.

Can I amend or cancel my order after purchase?

Since our products are printed on demand, orders cannot be canceled or modified once production begins. Please double-check your details before completing your purchase.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Please note that some international orders may be subject to customs fees depending on your country’s regulations.

I have problems adding items to my shopping cart?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.

Can I use a discount code? How does it work?

Yes! You can enter your discount code at checkout in the "Discount Code" field, and the discount will be applied to your total if the code is valid.

How can I contact you?

If you have any questions, feel free to reach out to us via email or through the contact form on our website. We’ll get back to you as soon as possible.